LyteSpeed

Angela Bracci 7 months ago

Being a customer of Lytespeed for over 10 years, it saddens me - nah it disgusts me to write this terrible review. However it is in direct response to the current services or lack thereof we have received. We had an email breach, despite having all the recommended protection included in our monthly flat rate service agreement. The services provided for DATTO SAS Defender - Microsoft 365/Google workspace mailbox and cloud storage backup for user mailbox data with EXTRA phishing filter and alerts and other services must have all been down. As 2 of our 11 accounts were infiltrated and rules were added to our accounts allowing this to occur. There has been NO follow up to check the other 9 accounts, despite our request. We were even charged additionally for emergency services(at a discounted rate, thanks Lytespeed mighty nice of you) so we could move to the top of their Que during the standard hours 8-5 M-F. I have emailed them and told "We are very sorry that this happened to you. We have had others this has happened to as well. In fact, we also we scammed! Someone took a copy of our check and cashed it. Nothing is foolproof. Those systems in place do not protect against click

Jill H 7 years ago

My OS corrupted and I was unable to use many features of my desktop at work. I worked primarily with David, who was wonderful. He was polite, professional and knowledgeable. We had some snafus, not their fault, but the true test of a business is how they treat you when there's a problem. I'd definitely recommend and use Lytespeed again. Nice, open and bright location also. Thanks again - though I hope not to need repair services again anytime soon. ;)

Mark Rotunno 8 years ago

I had Lytespeed Computers build me a desk top computer in August of 2017. It was a great price, a better case and was still comparable to what the big blue box had to offer. I had a problem with Firefox a few weeks ago where Firefox had been blocked from accessing my graphics hardware. I tried some things to no avail. Then I remembered I had been given Dave the owner's email so, I wrote Dave a quick email to see if he had any knowledge of the problem. And if I could bring the PC in to get it fixed. Instead he wrote me back with some things to try and it worked. Try and get that kind of service from the big blue box! Dave...THANKS!!!!

Linda Bauer 9 years ago

I brought my computer to Lytespeed one week ago for repairs. I was very impressed with the efficiency. The owner reassured me my issue could be fixed and it was. The rates are reasonable. I bought my computer at Lytespeed 4 years ago and will purchase my next one from them. Thank you for such great service.

Lonnie Pollocks 9 years ago

My job takes me out of town quite frequently. So I did not have time to repair my son's computer. I previously took one of my son's other computer to another repair shop in town and they held on to his computer for close to a month without giving me a status and said it was not their fault if the manufacturer did not get back to them on part availability. I just warned my friends to stay away from them. however, Lytespeed not only charged a reasonable diagnostic fee, but a good price for repair and parts and repaired it when they said they would. I am very happy and so is my son. I will go back and tell my friends. Furthermore the other place charged for the diagnostic even though there were no repairs and they held the machine for almost a month. I did not argue and I did not review their site because it would not have been very nice. I sure when they look at the stellar review from this site. they will see my name and miss the dollars they could have made by doing it correctly. I win! Furthermore I just may buy a PC from Lytespeed this week! So take that other PC repair shop. I want to say their name so bad, but I will be nice. :> Nevertheless, I honestly can